Return and Refund Policy
We only accept return and exchanges due to the following reasons:
- If you received goods that are incorrect.
- If you received damaged goods.
To request for Return / Exchange / Refund, we require :
- Name
- Contact number
- Receipt or Proof of purchase
- Reason
Send your details through whatsapp +6019-622 1319 or email us at info@pasarkaki.com. A confirmation from us is needed in order to proceed. We reserve the rights to reject a request if we conclude that the goods sent is in a good condition.
Returns
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. In order to return your product, you should mail your product to:
Pasar Kaki Enterprise / Chop SSC,
M-88, Tingkat Bawah,
Larkin Sentral,
Johor Bahru, 80350,
Johor.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Do contact us through call +6019-622 1319 or email us at info@pasarkaki.com for any questions.
Exchanges (if applicable)
We only replace items if they are defective or damaged.
Refunds (if applicable)
Refunds will be provided if any product ordered is out of stock.
Delivery
All orders are processed within 2 to 4 business days (excluding Monday and public holiday) after receiving your order confirmation email. You will receive another notification when your order has shipped.